Business Customer Accidents

Filing a personal injury claim against a business requires, firstly, that the individual has suffered an injury. Second, if the injury resulted because a business or company was negligent, the injured individual may be entitled to legal compensation. Broadly, there are several categories of personal injury that frequently involve business customer accidents.

Business customers who are injured in accidents may be able to file a lawsuit based on:

  • Premises Liability
  • Product Liability/Defective Products
  • Other Accident Causes That Harm Business Customers

Premises Liability

The term premises liability refers to a legal principle that businesses have a duty of care to their customers. This means business properties, sidewalks and parking lots should be properly maintained in order to keep business customers and business employees safe. When this duty is not followed, unsafe conditions can lead to horrible incidents, including slip and falls causing various types of injuries.

When this duty is violated because of a company’s negligence, a premises liability lawsuit may be filed to pursue compensation for the harms suffered. Examples of hazardous conditions that may cause a premises liability accident include:

  • Poorly maintained sidewalks (cracks in the pavement or wet walking paths)
  • Wet floors in-store that are not clearly marked with signs
  • The lack of safety mats at a store’s entrance
  • Dangerous conditions within the store (sharp shelving units, unsafely stacked products, etc.)
  • Dangerous property roads or parking lots
  • And more

 

These are just a few of the many ways a business’s negligence may cause accidents to business customers who come to shop in-store. It is important to note, however, that the reason an individual was on the company’s premises makes a difference in personal injury law.

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Is there a Difference between Invitees, Licensees, and Trespassers Injured in California?

In the state of California, duties of commercial or residential property owners or occupier are no longer imposed only on the basis of fixed classifications of invitee, licensee, or trespasser. Like in many other states, a business owner’s duty to maintain safe premises in California was previously depending solely on the status of the injured victim. A personal injury victim who filed a lawsuit was typically classified as an invitee or a licensee in business customer accidents, unless the victim was a trespasser. An invitee is defined as someone who is invited to the property to conduct business or for any other purpose related to the owner’s business dealings or commercial benefit. This invitation may be expressly stated or simply implied. For example, a restaurant visitor or a retail shopper is an invitee since that person is on the premises of the restaurant or the store to purchase food or something else, which is a purpose related to the owner’s commercial benefit. Licensees, alternatively, are people who have an invitation or believe they have been invited to company property for any purpose that is not related to the owner’s business or commercial dealings. For instance, a delivery person at a restaurant or store, a technician who was on the premises to fix something, or a friend who was invited to visit for non-business reasons qualify as licensees. For many years, licensees were not owed the same duty of care as invitees. Finally, business owners formerly had no duty to make the premises safe for trespassers, nor they had duty to warn of dangers, when the owners were not aware of the trespasser’s presence. Over the years, however, California rules on imposing liability merely on the basis of one’s status as an invitee, licensee, or trespasser has been changed.

In Ann M. v. Pacific Plaza Shopping Center (1993), the court ruled that the purpose of an injured plaintiff’s presence on the land is no longer determinative. On the other hand, the court recognized that this purpose may have some bearing upon the liability determination, and therefore should be weighed along with other factors while imposing duty on the owner or occupier of the land. The facts of your case must be properly considered in order to evaluate liability for your particular matter. In either case, keep in mind that any safety hazards in a property, whether commercial or residential, must be accompanied by visible warnings and/or fixed in a reasonable amount of time. Consult with a lawyer who can carefully evaluate your case under the given circumstances of your legal matter.

Product Liability: Defective Products

Product liability is an area of personal injury law that focuses on injuries that are caused by defective products. Business customer accidents that are caused due to a defective product tend to result in the highest personal injury jury awards. For example, the average personal injury jury award for product liability in 2017 was more than $5 million, which is far higher than the average personal jury award of $1.447 million for premises liability lawsuits.

Examples of defective products that can hold companies accountable include:

  • Poorly constructed clothing and footwear that cause accidents
  • Defective firearms
  • Food and beverages that cause poisoning or other illnesses
  • Dangerous toys
  • Defective vehicles or auto parts
  • And many others

 

Additionally, defective pharmaceutical products produce a large volume of litigation since drug manufacturers are expected to follow Food and Drug Administration (FDA) regulations. If a drug is defective and causes injury, this violation of FDA guidelines can and does lead to compensation for injured victims who were harmed by the drug.

To receive legal compensation due to defective products, the customer must prove that the injuries suffered were caused as a result of using the defective product in question.

Talk to a Personal Injury Attorney If You Were Injured in a Business Customer Accident

If you are a business customer who was harmed and suffered injuries because a business breached a duty of care that was owed, reach out to a personal injury lawyer to discuss your legal rights to full compensation.